Policy

Shipping and Delivery Policy
We deliver products Australia wide using Australia Post. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
Orders are dispatched within 1 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia and the method of postage you require.Express Post Registered Post Platinum Post are all on Request.

International Shipping.

We deliver products Internationally using Australia Post. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
Orders are dispatched within 1 business days and shipping times are estimated at between 10-14 business days depending on your global location and the method of postage you require.Express Post Registered Post Platinum Post are all on Request.

We also offer FedEx.
Customer Service Policy
Mariucci is committed to providing exceptional customer service and quality products.  We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-7 business days [Australia],10 -14 Days International; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.

Refund Policy
Please choose carefully.  We do give refunds if you simply change your mind or make a wrong decision.  You can choose between a refund, or credit where goods have been wrongly described, are different to the product purchased on the website. In the event of lost or damaged goods, only goods registered or insured will be refunded.

Security Policy
When purchasing from Mariucci your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us.

Copyright
This web site is intended to sell Custom made Jewellery and Horological Items. All materials on our site, including but not limited to, any artwork, photographs, graphics, audio clips, video clips, text and/or trademarks, are the sole property of Mariucci, its artists or its contributors. The rights to all materials on the site are protected by Australian. and International laws of copyright, trademark and unfair competition.